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Navigating the Seeker Funnel
Navigating the Seeker Funnel

See how the Seeker Funnel works!

Written by Kathryn Castro
Updated over a week ago

Seeker Funnel

After publishing a job on Capango, a pool of qualified candidates is instantly generated for you to access. We call this the Seeker Funnel.

The Seeker Funnel is where you can:

  • View a tailored list of qualified Seekers sorted by a match score of how much of a fit they are for your open positions

  • Move these Seekers through different stages of the hiring process (Inviting, Matching, Unlocking, or Hiding) these qualified Seekers

  • Chat and video chat with Unlocked Seekers

Each job has its own Seeker Funnel, and it’s where you’ll spend most of your time inside of Capango as you learn more about Seekers and move them through and into your internal pipeline.

At the top of the Seeker Funnel is a navigation bar.

On the left is the name of the job that this Seeker Funnel pertains to. On the right, you have the option of viewing the Seeker Funnel by default or clicking to the Details tab, which contains all job details that were inputted to create the job.

You can also narrow down your candidate pool by utilizing the Capango search filters. Using these filters, you can find your perfect candidate all the way down to start date or distance!

Qualified, Matched, Unlocked, and Selected Tabs

The Funnel itself is comprised of five tabs: Qualified, Matched, Unlocked, and Selected. We will review each tab below, but these are the four statuses of Seekers as determined by their qualifications and actions that you take in Capango. 

Qualified Tab

In the Qualified Tab, you will find a tailored list of Qualified Seekers whose Powers and Passions match the Powers and Passions you seek for this position.

The fields in the list of Qualified Seekers are as follows:

  • Fav: Click on the ribbon icon to “favorite” a Seeker. This helps you remember which Seekers stand out. Favorites are visible to everyone in your organization who uses Capango, so if you work on a team of recruiters, then favoriting Seekers helps indicate to your team members that the favorited Seekers are worth following up with. When you favorite a Seeker, that Seeker will only be favorited for the current job you are viewing; they will not show up as a favorite for any other job unless you favorite them in that Seeker Funnel as well.

  • Candidate: Displays a thumbnail image of the Seeker’s profile photo (if they have uploaded one) and displays their first name and first initial of their last name. When you Unlock a Seeker, you will be able to view their full name and contact information (as well as be able to chat with them).

  • Score: A percentage that shows how strong of a match their Powers and Passions are to those you’ve deemed required and desired for this job. If you see a very high score, Capango recommends wasting no time and Unlocking them right then and there.

  • Video: A field that indicates with a check mark whether the Seeker has uploaded a video.

  • Interested [X]: The interest status of the Seeker. Can be Not Yet, Invited (if you Invite them to express interest), or Interested (if they have expressed interest on their own). The X in this example represents how many Seekers in this list are Interested in the job.

Evaluating Job Seekers

On the right side of the list of Qualified Seekers is where you can view the Profiles of Seekers.

Name and Interest Status

At the top of this pod is the Seeker’s first name and first initial of their last name. The Seeker’s full name and contact information will be revealed when you Unlock them.

To the right of the Seeker’s first name and first initial of their last name is their Interest Status. In the example above, Matt is not yet interested in the position. Perhaps you think he’d be a great fit, though, and you want him to pay attention to the job. That’s where the buttons below his name come into play.

Invite, Unlock, and Hide Buttons

Below Matt’s name and Interest Status are three buttons (Invite, Unlock, and Hide). Here’s how each button works:

  • Invite: Invites Matt to express interest in the job by matching with your role. Seekers who are interested in your position are more likely to succeed.

  • Unlock: Unlocks Matt’s contact information — his full name and his email address and phone number — and enables you to communicate with the candidate via in-app chat and video chat. The Unlock function also will grant you access to the candidate’s Capango CV resume.

  • Hide: If Matt isn’t a good fit and you want to clean up your list of Qualified Seekers, then the Hide button will hide him. This action will also hide your job posting from the specified Seeker within the app. You can view Hidden Seekers on the right side of the page next to the Qualified, Matched, Unlocked, and Selected tabs. The best part? You can always unhide a Seeker to actively recruit them in the future.

Contact Info

Below the Invite, Unlock, and Hide Buttons is Matt’s contact information. Like his last name, it is hidden until you Unlock him.


In the Basics section, you will see what Matt said about himself. In addition to his introductory video, this is all the information that Matt thinks makes him a great candidate. He sure hopes you’ll like him for the job!


This is Matt’s availability — whether he prefers full-time and/or part-time jobs and when he’s available to begin working.

Schedule Preference

If Matt has any schedule preferences, you will see them listed in this section.


If Matt has uploaded a video, you will be able to watch it in this pod. Each video is a max length of 60 seconds and helps you get a better sense of who the Seeker is. They get to present themselves to you organically, and you can determine how successful they will be in the position.

Work Experience

Ahead of Matt appearing in your Capango platform, we collect all of his work experience for you to view! In this section you'll see what roles a candidate has had, at which companies, and for how long.

Powers and Passions

Below the Seeker Video are Matt’s Powers and Passions. Powers and Passions of Matt’s that match the Powers and Passions that you deemed required and desired for this position will be highlighted in purple.

Seeker History

The Seeker History shows all prior interactions in Capango with the Seeker you’re viewing. Here, you will see whether the Seeker has been Invited, Unlocked, or Selected for the current job (or any other job) that your company has posted. This helps your team stay on the same page with all the Seekers that flow into your pipeline.

Seeker Notes

Seeker Notes improves communication within recruiting teams by enabling recruiters to jot down important notes about Seekers within the Seeker Funnel, helping to shortcut the hiring process and prevent your team from having the same discussion with the same Seeker repeatedly.

Seeker Notes can be found in the Seeker Profile, below the Seeker History.

NOTE: Seeker Notes can contain Notes about multiple positions—not just the position you’re viewing them for!

Adding a Note

To add a note, simply type it in and click Add.

NOTE: Notes can contain up to 250 characters.

Problem with Seeker

If there’s a problem with a Seeker, perhaps with their conduct, you may flag them by clicking the “Problem with Seeker” checkbox. This will add a "caution" icon to the Seeker's name, indicating that they have been flagged.

Viewing Notes

Once Notes have been input, you will see them listed in the Notes section.

Editing Notes

To edit a Note, simply double-click on the note itself, and you may edit the Note.

Seeker Funnel Filters

At times, you may have a huge list of Qualified Seekers that you may want to filter down to specific subsets of these Seekers to move through the Seeker Funnel faster. Our Seeker Funnel Filters will help you accomplish this.

The filters are:

  • Distance: Allows you to filter by distance. The end value auto-populates with one of two values:

If, when creating a job, you turned on the “Restrict to seekers within _ miles of job location” toggle option, then the end value of this Distance filter will auto-populate with what you restricted to.

  • Last Active: Allows you to filter by when Seekers were last active. You may filter by Last 24 hours, Last 7 days, Last 30 days, This year, Last year, or by a custom After/Before range.

  • Availability Date: Allows you to filter by when Seekers are available to work. You may filter by Available Now, Available on a specific date, or Currently Unavailable (useful if you want to hide those Seekers who are not available to work).

  • Powers and Passions: Allows you to filter by the Powers and Passions that you set when the current job was configured.

  • Score: Allows you to filter by the Seekers’ Qualified Score.

  • Status: Allows you to filter by Status. You may filter by Invited, Interested, Not Interested, or Not Invited

Matched Tab

A Matched Seeker can occur in two ways. The first is when a Seeker receives an Invite from you and matches with your job posting, this would push the Seeker directly to the Matched Tab.

Alternatively, if a Seeker proactively expresses interest in your role, then you will be given the opportunity to Match with the Seeker. If this happens, the Invite, Unlock, and Hide buttons outlined above will switch to the Match, Unlock, and Hide buttons.

Since Cailyn has expressed interest, you have the option to Match with her. You and Matched Seekers are on the same page — they like your job, and you like them for your job. Once you Match with Seekers, they will move into the Matched Tab.

The Matched Tab is similar to the Qualified tab—with two differences:

Instead of seeing their Interest Status on the right of the list, you will see the date they matched.

Instead of having the Invite, Unlock, and Hide buttons under the Seeker’s name and locked Contact Info, you will only have the Unlock and Hide buttons.

Unlocked Tab

Once you Unlock a Seeker, they will move into the Unlocked Tab. This tab is similar to the Qualified and Matched tabs — with a few differences:

Instead of only seeing the Seeker’s first name and first initial of their last name, you will see their full name. You'll also notice that their contact information is now visible and that the button options are now for chat, select, and hide.

You will also now have access to the candidate’s Capango CV via direct download within the profile section.

Capango Chat

Clicking on the Chat button will open up the chat box.

Capango gives you the ability to chat with users in real time. When you send a message to a Seeker, they will receive a push notification on their mobile device suggesting that they log in and talk to you. We also follow up with them via email to ensure they are acting quickly to secure your great job!

The Chat box is a great way to initially vet Seekers and establish rapport with them before moving them into your internal pipeline.

Not only that but by selecting the video icon in the top right corner of the chat box, you will be able to conduct seamless video interviews with candidates directly through their app!

Selected Tab

When you Select Seekers who you have Unlocked, they will move into the Selected Tab. Seekers who are Selected are ready to move into your internal recruitment processes.

In terms of information and functionality, the Selected Tab is no different from the Unlocked Tab above. However, the Selected Tab is a convenient place to see these Seekers who have made it through the Seeker Funnel.

Batch Actions

To save you time, Capango allows you to Batch Invite, Match, Unlock, or Hide Seekers. To do so, simply check the checkboxes next to the Seekers on whom you like to perform a Batch Action. Then, to the right, you may click on the button that best matches your desired action.

Note: The only buttons that will show up when checking multiple Seekers are the ones that are shared between the Seekers. In other words, if you try to perform a Batch Action on three Seekers, two of whom have expressed interest and one of whom has not, the Match button will be hidden (since you cannot Match with Seekers who have not expressed interest); however, if you checked three Seekers who have all expressed interest, for example, you would be able to Batch Match with them.

Now it’s time to bring them into your internal recruitment process. May they serve your organization well!

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